Legal

Privacy Policy

Who we are

Selah Sands is a brand operated by Urban Source LLC, which is responsible for the personal information described in this policy.

Information we collect

When you place an order we collect the details needed to fulfill it: your name, email address, shipping and billing address, phone number if provided, and the contents of your order including any personalization selections. Payment card details are handled directly by our payment processor and are never stored by us.

If you join our mailing list or send us a message, we store the email address, name, and message you provide.

How we use it

We use your information to process and deliver orders, provide customer support, prevent fraud, and, where you have opted in, send occasional news about new pieces and releases. You can unsubscribe from marketing email at any time using the link in any message.

Who we share it with

We share information only with service providers who help us run the store: our ecommerce and checkout platform, payment processor, shipping carriers, and email provider. We do not sell your personal information.

Cookies

Our site uses cookies and similar technologies to keep your shopping bag intact between visits and to understand how the site is used. You can disable cookies in your browser, though some parts of the store may not work as expected.

Data retention and security

Order records are kept as long as needed for accounting, warranty, and legal obligations. We use industry-standard safeguards to protect the data we hold, though no method of transmission over the internet is completely secure.

Your rights

You may request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. Contact us through our contact page and we'll respond promptly.

Children

Our store is not directed to children under 13, and we do not knowingly collect their data.